Saturday, June 19, 2010

Outreach and Enrollment: Denver Case Studies

In 2008 the City and County of Denver reported that 25,353 children 0-18 years old were eligible but not enrolled (EBNE) in Medicaid or CHP+. The Denver Health School-Based Health Centers (DSBHC) are located in 12 Denver Public Schools offering primary care services to over 10,000 students who are eligible for free and reduced lunch, an indicator for Medicaid or CHP+ eligibility.  Over the past 5 years DSBHC has been developing more efficient systems and processes in its outreach and enrollment program to assist and enroll uninsured children and families of its clinics. 

During the 2009-2010 school year, the DSBHC outreach and enrollment program held over 300 enrollment events enrolling over 4000 children and their family members in Medicaid, CHP+ or a discount program. Not only does the program effect the number of EBNE children but it has also made a significant change to the continued decline of the number of uninsured visits to the DSBHCs. DSBHC has also seen an increase in the number of Medicaid and CHP+ visits which has had a positive impact to the sustainability of the program.

During the workshop, Dr. Steve Federico, DSBHC Medical Director and Audrey Hoener, DSBHC Operations Manager, will not only discuss the success of the program but plan to offer building blocks to participants as to how they too can create an outreach and enrollment program that will benefit their needs. The workshop will give participants an opportunity to learn about becoming a Certified Application Assistant Site, Presumptive Eligibility Site, Medical Assistance Site, finding the right employees for the program, developing relationships with schools and the community and how the program strengthens SBHC models and patient care.

Dr. Steve Federico and Audrey Hoener, Denver Health School-Based Health Centers

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